Hi Proscenic Users.

In the forum, you can ask any questions in Q&A section. Proscenic_Official and some enthusiastic(and lovely~) users will give you a speedy reply. But for some complicated problems, you may need to provide more information to help us solve them.

If you have any after-sales questions, please contact our after-sales service email. We have a professional team to solve your problem.

��If you purchased on EBAY, please contact this after-sales email: jiangl@proscenic.cn

��If you purchased on Aliexpress, please contact this after-sales email: smt-ru@proscenic.cn

(Note: you can also talk with the seller in Aliexpress via livechat to solve your problem better)

��If you purchased on Wish, please contact this after-sales email: liludan@proscenic.cn

��The following are for customers who purchased our products on Amazon.

✨France: service-fr@proscenic.cn

✨Germany: service-de@proscenic.cn

✨United Kingdom: service-uk@proscenic.cn

✨Italy: service-it@proscenic.cn

✨Spain: service-es@proscenic.cn

✨United States: service-us@proscenic.cn

✨Japan: service-jp@proscenic.cn

✨Canada: service-ca@proscenic.cn

Note: S.a.r.L store is managed directly by Amazon platform directly. If your order comes from this kind of store, please contact the seller in Amazon:)

If your platform is not listed above, please submit a form in this link https://www.proscenic.com/support/contact_us.html  

Then the corresponding after-sales service team will contact you via email!

Proscenic_Official