Yes you heard me right I have an issue with my M8 PRO vacuum from being a uncorking robot like still moving its roller and brush the whells dead there was a reset button for like a pin or like a paper clip when clicked the button the robot - dead not completly dead you can turn it on while clicking the start/stop button for 10/5 seconds . It's always offline and it just makes the map for nothing and show me its battery. But it's still gets all the dust from the ground, and mopping to there picture of "Device is offline " and the reset button here are the pics!